Managed email + deliverability support

Email that behaves.
Support that answers.

SMX Email is a simple, managed email front door for organizations that want fewer delivery surprises, cleaner authentication, and a clear path to support. This page is intentionally generic—swap in your real offerings and links as needed.

Talk to SMX See plans How it works
Authentication-ready Guidance for SPF / DKIM / DMARC alignment and monitoring.
Deliverability triage Inbox vs spam checks, bounce patterns, and root-cause notes.
Operational hygiene List cleanup, suppression strategy, and sending practices.

What you get

A practical set of deliverability and operational controls. Tune the bullets to match your actual service: don’t claim monitoring, SLAs, or certifications you don’t have.

Auth

SPF / DKIM / DMARC

Baseline setup guidance, alignment checks, and clear remediation steps when things break.

Delivery

Inbox placement troubleshooting

Help isolating sender reputation issues, bounce spikes, list problems, and content triggers.

Ops

List hygiene + suppression

Practical recommendations to reduce complaints, bounces, and wasted sends while staying compliant.

Policy

Sending best practices

Cadence, warm-up strategy, and templating guardrails that reduce avoidable deliverability hits.

Visibility

Reporting that’s readable

A simple summary of what’s happening and what to do next—no dashboards that require a PhD.

Support

Direct escalation path

One place to ask questions and track fixes, rather than bouncing between vendors.

How it works

A clean rollout path that avoids hand-wavy promises. Replace with your real onboarding steps.

1

Discovery

We collect your sending domains, providers, and goals (transactional, marketing, internal, etc.).

2

Authentication baseline

We review existing SPF/DKIM/DMARC and outline the minimum safe changes and ownership model.

3

Delivery checks

We look at bounces/complaints and identify likely root causes (list quality, reputation, content, DNS).

4

Operate + iterate

Ongoing support as you send, with periodic reviews and adjustments as your volume or tooling changes.

Plans

Pricing here is placeholder. Replace with your actual numbers and contract language. If you don’t publish pricing, change this to “Engagement models.”

Starter

$ —
Best for a single domain + light sending
  • Auth review checklist
  • Basic deliverability triage
  • Email support (business hours)
Ask about Starter
Most common

Managed

$ —
Best for ongoing operations + reporting
  • SPF/DKIM/DMARC support
  • Monthly delivery summary
  • Escalation path + tracking
Request Managed

Enterprise

$ —
Best for multiple domains + higher risk
  • Multi-domain / multi-sender support
  • Change management + governance
  • Custom reporting & integrations
Talk Enterprise

Security posture (plain language)

Only include statements you can prove. This section is written as safe, generic language you can tighten later.

Least privilege

Access controls

Use role-based access and remove accounts when staff change. Keep admin rights tight.

Auth signals

Sender authentication

SPF/DKIM/DMARC reduce spoofing risk and improve downstream trust in your mail.

Operational

Audit-friendly changes

Track what changed, why, and who approved it—especially for DNS and sending infrastructure.

If you want to list specific standards (SOC 2, ISO 27001, FedRAMP, etc.), add them only if they apply and you can provide evidence.

FAQ

Common questions you’ll get from customers and internal stakeholders.

Is this an email provider?

This template positions SMX Email as a managed service layer. If you’re reselling a provider or operating your own infrastructure, state that clearly and accurately.

Can you fix emails going to spam?

Spam placement is driven by many factors (reputation, authentication, list quality, content, recipient behavior). The realistic promise is: diagnose, recommend changes, and validate improvements over time.

Do you manage SPF/DKIM/DMARC?

You can offer guidance and implementation support, but the actual DNS ownership model matters. Be explicit about who owns the zone, who approves changes, and how rollbacks work.

What do you need to start?

A list of sending domains, providers, and sample headers from real emails (with sensitive content removed). Plus the names of who owns DNS and the sending tools.

Contact

Wire this to your real intake process. This form uses a mailto fallback so it works without a backend.

Or email directly

This page does not store submissions. If you add a backend later, update this text and your privacy notice.

What to include

The fastest way to diagnose email issues is to provide facts (headers, bounces, sending domains) rather than screenshots.

Helpful

Message headers

Paste raw headers from a delivered email and a spam/bounced email (remove sensitive content).

Helpful

Sending details

Which tool/provider sends the mail, your approximate volume, and when the issue started.

Helpful

DNS ownership

Who can approve DNS changes and how quickly changes can be made or rolled back.